This is just a quick reminder to smile when you speak.

Smiling is huge, anyone who has ever worked customer service know this. ¬†Smiling is especially powerful over the phone, the smile you’re beaming can be heard across the line and has a positive impact on the person on the receiving end.

I also believe, with all my being, that a smile can be heard in silence.  Even without saying anything Рthat positive energy can be felt.

So smile – who knows what kind of positive change that can make in your world.

Speak with a smile